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Here's How You Can Successfully Reach the Global Consumer

Today's consumer is a lot different than the consumer of 5 years ago, or even one year ago. Consumers today are making purchases both on and offline, through mobile devices, and even social channels from all over the world. Retailers are transforming their business strategies to engage these... »


As Clothing Retailer Learned, One-Size-Fits-All Merchandising Plan Doesn't Work Globally

Appealing to the cultural and economic specifics of a foreign market is the key to getting consumers to shop more frequently and spend more. »


Be Mindful That Changes in Brand, Business Alignment or Marketing Strategy Affect Distributors

Be Mindful That Changes in Brand, Business Alignment or Marketing Strategy Affect Distributors

When a supplier makes a major change to its corporate structure, brand name, and/or go-to-market strategy, the implications for its distributor base can be significant. In most cases, these changes present both challenges and opportunities for the companies that are out on the front lines selling... »


Harnessing Customer Insights Requires More Than Traditional Market Research

Harnessing Customer Insights Requires More Than Traditional Market Research

Consumer-facing companies in developed economies have experienced little or no growth since the global recession of 2008 and 2009. As a result, CEOs, business unit leaders, chief marketing officers, and executive teams are looking outward, trying to spur growth by turning to new sources of customer... »


Are You a Service Parts Pricing Laggard or Leader?

Are You a Service Parts Pricing Laggard or Leader?

In business, as in life, you're either improving or declining, growing or shrinking - there is no middle ground. In today's ultracompetitive durable goods industry, you're either evolving your business to compete faster and stronger while delivering a superior customer experience or you're allowing... »


Recruiting Supply Chain Professionals

Organizations are under pressure to attract prepared supply chain professionals. However, they must also consider the needs and wants of professionals. This infographic presents how concerned organizations are about the availability of supply chain leaders and what organizations look for in... »


Why the Last Mile is a First Priority for Today's Retailers

Why the Last Mile is a First Priority for Today's Retailers

The "last mile" is a telecom term for delivering telephone, cable or internet services to the customer's location. With the most connections to make, it's the bottleneck of the system. It's also the most expensive and difficult to upgrade. »


The New Kids on the Supply Chain Block

The New Kids on the Supply Chain Block

The discrete manufacturing industry is entering a new era. Major technological advancements have inspired innovations right through the supply chain, from robotics to 3D printing, automation to autonomous cars. This has exponentially expanded the choices available to consumers, both in the range... »


Online Apparel Returns Are Rising - So What's Your Reverse Logistics Plan?

Online Apparel Returns Are Rising  So What's Your Reverse Logistics Plan?

When it comes to e-commerce, one thing is certain: it brings incredibly high return rates. As billions of dollars of apparel purchases shift from physical stores to the internet, there is an imminent need for e-retailers to figure out how to handle the spike in returned merchandise. »


Manufacturers to Invest 5 Percent of Annual Revenue in Digital Solutions Over Next Five Years, Study Says

Behind the scenes of the world's leading industrial products companies, a profound digital transformation is now underway. The industrial manufacturing sector is no exception. Companies are digitizing essential functions within their internal vertical value chain, as well as with their horizontal... »


When Companies Donate Excess Inventory, Everyone Wins

When Companies Donate Excess Inventory, Everyone Wins

What to do with unprofitable stock remains a challenge for distributors. They don't want to just give it away - or do they? Well, compared to the alternatives, donating stock might be the most profitable way to handle unsold items. »


How Companies Are Tackling the Challenge of Risk Management

How Companies Are Tackling the Challenge of Risk Management

A conversation with corporate thought leaders about the growing awareness of the need for a vigorous supply-chain risk-management effort, and how they're working to achieve that goal. »


Supply Chains Are Riskier Than Ever. Do Companies Realize It?

Supply Chains Are Riskier Than Ever. Do Companies Realize It?

Within complex global supply chains, there are more opportunities than ever before for disruption, especially with regard to the health of key suppliers. Companies must find ways to keep tabs on those crucial partners, with an eye toward heading off disaster. »


Retail Copes With Changes Taking Place in Every Aspect of the Industry

Retail Copes With Changes Taking Place in Every Aspect of the Industry

Leaders have to be nimble and agile if they are to keep on top of the evolution, particularly in the technology arena, that is roiling their vertical. »


The Making of a 'Personalized' Online Wine Merchant

The Making of a 'Personalized' Online Wine Merchant

Club W, now known as Winc, was launched to provide online consumers with a curated source of fine wines on a subscription basis. But rapid growth was challenging the company's ability to fill orders accurately and efficiently. »


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