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Featured Content
Too Many Happy Returns: The Struggle to Predict Reverse Logistics
The mostly unwanted gifts are piled in the corner, the relatives have slowly made their way to the airport and a mountain of dishes awaits attention in the kitchen. This is... »

The Changing Role of Logistics Service Providers The Changing Role of Logistics Service Providers
Logistics providers discuss how they're adjusting to major changes brought about by concerns over the economy, shifts in trade policy, the complexities of the omnichannel,... »

End-of-Life Logistics: Expanding the Traditional Supply Chain End-of-Life Logistics: Expanding the Traditional Supply Chain
Analyst Insight: You design a product, source it, build it, store it, ship it, and your consumer enjoys it... then what? It is inevitable that at some point the original... »

Videos
Retail: Transportation, Tech & Other Trends Retail: Transportation, Tech & Other Trends
While sustainable transportation is top of mind for many retailers, they also are concerned about site selection, visibility, omnichannel, reverse logistics, risk, cloud... »

Returns: The 'Ticking Time Bomb' of Multichannel Retailing Returns: The 'Ticking Time Bomb' of Multichannel Retailing
Tom Enright, research director with Gartner, talks about his recently completed survey on the challenges that are confronting multichannel retailers today, with a particular... »

The Battle for Supply Chain Talent The Battle for Supply Chain Talent
Tammy Bliss recently left a career with Fortune 500 companies to become an entrepreneur. These two worlds share many challenges, including finding and keeping talented... »

Podcasts
The Reverse Supply Chain Comes Home The Reverse Supply Chain Comes Home
There's more to reshoring than simply moving a factory from Asia back to the U.S.... »

What Will We Do With All That Electronic Waste? What Will We Do With All That Electronic Waste?
Electronic waste is threatening to overwhelm our landfills.... »

News
Kohl's to Start Accepting Amazon Returns at Some Stores in L.A. and Chicago Kohl's to Start Accepting Amazon Returns at Some Stores in L.A. and Chicago
Kohl's, which is opening some in-store Amazon shops, will start accepting returns for the online retailer at some of its stores in Los Angeles and Chicago starting next month.... »

Enspire Commerce Issues Update of Omnichannel Customer Platform
Enspire Commerce, provider of a cloud-based, omnichannel customer-engagement platform, has released a new version of its omnichannel order-management system (OMS).... »

As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain
Over the years, retailers have become very good at the supply chain - the process of getting goods from the manufacturing plant to the customer. But today, many retailers... »

  White Papers
Traditional Retailers Tackle the Omnichannel
It has become obvious to anyone doing business in the retail sector that the industry has and will continue to undergo radical change. The reason is, of course, the internet... »

The Omni-Returns Experience
Retail returns are projected to reach $460 billion by 2017, outpacing projected ecommerce sales by $20 billion. To stay ahead of the competition, retailers need to consider... »

Streamlining Your Freight with an Integrated Transportation Network
In today's challenging transportation market, where the pool of qualified drivers is shrinking, safety regulations are tighter than ever and fuel prices eat up much of your... »

Supplier Case Studies
GENCO Optimizes Large Retailer's Returns Process
Challenge: A large retailer needed an efficient and cost-effective way to handle products returning from stores into the reverse-logistics channel. The company was searching... »

Universal Creates Cost Savings through Reverse Logistics
Challenge: A major engine manufacturer was spending too much money on contingent packing costs because their suppliers weren't keeping track of the containers in their... »

Utilizing the Returns Network to Its Fullest Potential
Challenge: A large retailer was faced with how to handle products that were coming back from stores into the reverse-logistics channel and needed an efficient and... »

Webinars
The Evolution of the Control Tower and Digital Supply Chain The Evolution of the Control Tower and Digital Supply Chain
ON-DEMAND WEBINAR Digitization has changed everything and itís helping to usher in an era of increased customer expectations. From new levels of transparency to shorter lead... »

Editors' Blog
Closing the Loop on Recycling - And Making Money in the Process
Even in the age of recycling, forward and reverse supply chains have tended to be treated as separate disciplines. Now the world's largest retailer is partnering with major... »

Reverse Logistics: T-Mobile's 'Secret Weapon' for Generating Revenue
It's been called everything from a nuisance to a necessary evil. But reverse logistics can be much more than that.... »

In Automotive and Aerospace, Every Part Matters
Think it's tough tracking finished goods from source to sale? Trying doing the same for the millions of parts that go into them.... »

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