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Online Apparel Returns Are Rising - So What's Your Reverse Logistics Plan?

Online Apparel Returns Are Rising  So What's Your Reverse Logistics Plan?

When it comes to e-commerce, one thing is certain: it brings incredibly high return rates. As billions of dollars of apparel purchases shift from physical stores to the internet, there is an imminent need for e-retailers to figure out how to handle the spike in returned merchandise. »


Retail Copes With Changes Taking Place in Every Aspect of the Industry

Retail Copes With Changes Taking Place in Every Aspect of the Industry

Leaders have to be nimble and agile if they are to keep on top of the evolution, particularly in the technology arena, that is roiling their vertical. »


Enspire Commerce Issues Update of Omnichannel Customer Platform

Enspire Commerce, provider of a cloud-based, omnichannel customer-engagement platform, has released a new version of its omnichannel order-management system (OMS). »


As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain

As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain

Over the years, retailers have become very good at the supply chain - the process of getting goods from the manufacturing plant to the customer. But today, many retailers face a different challenge: taking those goods back, a process referred to as the "reverse supply chain." »


Minimum Order Thresholds Drive Third of U.K. Online Consumers to Other Retailers, Study Says

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov. »


GENCO Optimizes Large Retailer's Returns Process

Challenge: A large retailer needed an efficient and cost-effective way to handle products returning from stores into the reverse-logistics channel. The company was searching for a better way to manage merchandise for redeployment, return-to-vendor and liquidation. »


Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

The 3rd annual Walker Sands Future of Retail Study analyzes the rise and adoption of emerging retail tech, with a heavy focus on gauging consumer reaction to potential tech game-changers (cue drones) and exploring consumer spending habits. »


Retail Returns: An Opportunity to Drive Revenue Through Reverse Logistics

Retail Returns: An Opportunity to Drive Revenue Through Reverse Logistics

Returns have long been the bane of the retail industry. Brands and retailers know that a certain percentage of their sales are going to result in a returned product, whether it's an ill-fitting piece of clothing, an unwanted gift or a product that just doesn't work. It's part of the business, and... »


How Much Are You Losing Because Your E-Commerce Returns Aren't Managed Well?

How Much Are You Losing Because Your E-Commerce Returns Aren't Managed Well?

The explosive growth of e-commerce sales is bringing a subsequent spike in e-commerce returns. To put it in perspective: Returns are projected to grow at a 15 percent annual rate, and 30 percent of online purchases were returned last year, according to research from commercial real estate firm CBRE. »


Metro Supply Chain Group Acquires Evolution Time Critical

Metro Supply Chain Group Acquires Evolution Time Critical

Metro Supply Chain Group, a Canadian-owned third-party logistics provider serving North America, has acquired Evolution Time Critical, a European specialist in emergency logistics for automotive and industrial services. »


Rearward, March! Defense Department Awards Big Reverse Logistics Contract

Rearward, March! Defense Department Awards Big Reverse Logistics Contract

The Department of Defense has retained Liquidity Services, Inc. a provider of reverse supply chain services, to manage and sell scrap assets generated by DoD installations throughout the continental United States, Alaska, Hawaii, Puerto Rico and Guam. The Company expects to commence operations... »


How Strong Returns Management Helps Your Business Flourish

How Strong Returns Management Helps Your Business Flourish

The product return process has long been neglected at companies, written off as a necessary expense that adds no value. The returns function and any process related to it is often given the bare minimum of time and consideration. Typically, once an item is returned, it's thrown into the back of a... »


ModusLink Unveils Aftersales Management Application

ModusLink Global Solutions Inc. has launched its Aftersales Management Solution. »


Narvar Issues App for Managing Product Returns

Narvar Issues App for Managing Product Returns

Narvar has developed Narvar Returns, a platform for managing product returns for retailers. »


OnProcess Technology Issues Platform for Post-Sale Services

OnProcess Technology Issues Platform for Post-Sale Services

OnProcess Technology, a vendor of applications for post-sale supply-chain management and optimization, has created the OPTvision platform. »


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