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U.S. Retailer Improves Canadian B2C access with Customized 'Courier-Like' Solution

Challenge: A U.S. retailer of outdoor recreational equipment needed a solution for managing its Canadian ecommerce operations. Specifically, the retailer wanted an IT solution to ensure compliance with all customs and brokerage fees, along with all other billing and processing services. The retailer also needed a guaranteed delivery solution for Canadian customers.

Solution: Purolatorís customized solution guarantees delivery throughout Canada on an almost courier-like basis. Packages are consolidated before crossing the border for faster, more efficient processing, and clear customs as a single unit, avoiding delays and higher costs. Purolatorís unique IT Beacon operating system was integrated directly with the retailerís in-house system, resulting in a seamless transfer of data.

Results: Shipping costs have dropped by 20 percent, and transit times by an average 1.8 days. Purolatorís IT solution generates all necessary services - from label generation and packing information to billing reports and customs compliance.

About the Solution Provider: Purolator International is a US subsidiary of Purolator Inc., Canadaís largest integrated parcel and freight delivery services provider. Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within Canada.




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