If anyone should be interested in learning about event management, it is officers in the executive suite, says Nari Viswanathan, research director at Aberdeen Group. Properly deployed, event management solutions go beyond visibility to actually responding to developments that can be a hazard to the supply chain. When integrated to the business side and its metrics, event management can help the enterprise attain its business goals. Viswanathan discusses the role of service-oriented architecture on event management, and what kind of companies need to consider implementation. [Run Time (Min): 11:27]