iQor Wraps Up Acquisition of Jabil Aftermarket Services
By: iQor April 15, 2014
A provider of business process outsourcing services, iQor, has completed its acquisition of the Aftermarket Services business of contract manufacturer Jabil Circuit Inc.
The deal addresses a $40bn market at the intersection of customer relationship management and product support, iQor said. It involves the transfer of more than 13,000 Aftermarket Services employees to the acquiring company. Jabil Aftermarket Services will operate as a separate business unit of iQor, under the name iQor Aftermarket Services. IQor’s Customer Care and Receivables Management divisions, employing more than 19,000 staffers, will continue to serve clients across a wide range of industries, the company said. The combined company will have approximately $1.5bn in revenue, more than 32,000 employees and operations in 17 countries. In addition, iQor Aftermarket Services will become the exclusive aftermarket service provider for Jabil Circuit, which will retain a financial stake in the combined company.