New computing models and consumer behaviors have dramatically changed supply chain dynamics. Retailers and their suppliers are increasingly relying on more touch points domestically and globally to meet their end consumer needs. Consequently, the demand for enterprise communication across the supply grid has grown. These new "supply grid" enterprises can more easily work together across domestic and international boundaries to improve sales, reduce stock-outs, increase consumer loyalty and eliminate demand uncertainties, among other benefits. Let’s take a look at what's changed in the market, and examine the seven most important criteria in selecting a new retail supply chain collaboration platform.

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