With 77 percent of consumers expecting retailers to provide a consistent, integrated experience between their in-store and online channels, ship-from-store and in-store pickup will empower retailers to continue to compete in an omni-channel landscape and meet their customers’ evolving needs.
Ship-from-Store benefits for both retailers and consumers include:
• Decreased delivery costs and times for customers by routing shipments from the nearest possible physical location.
• Optimized order fulfillment through physical storefront inventory, expediting the ability for retailers to debut new products.
• Maintain profit margins by turning store inventory online, as opposed to in-store merchandise markdowns to move inventory.
“Every day that retailers do not utilize in-store inventory to augment their online sales, they lose opportunities to maximize their existing inventory and increase their bottom line profitability by avoiding markdowns,” said Tobias Hartmann, head of omni-channel operations, eBay Enterprise. “With the eBay Enterprise Ship-from-Store solution, retailers can quickly turn their physical retail locations into virtual distribution centers.”