Featured Content
Filling the Black Holes in Your Supply Chain — April 7, 2009
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Ernst & Young Finds Companies Confronting New Worries at Both Ends of Their Supply Chains — April 7, 2009
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Is S&OP Still a Relevant Concept When Companies Are Focusing on Mere Survival? JDA Software Thinks So. — March 27, 2009
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Multi-Channel Retailing Initiatives Continue as Digital Consumer Needs Evolve — February 25, 2009
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In Difficult Economy, Leading Companies Are Transforming Their Supply Chains — February 19, 2009
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Will Pendulum Shift from Customer Service to Cost Reduction? — February 18, 2009
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Changing the Way the Industry Sources Goods — February 18, 2009
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Many Retailers Need Better Online Sales Operations — January 7, 2009
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Going Global Calls for a Whole New Level of Process Collaboration, Aberdeen Study Reveals — December 19, 2008
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Going Outside the Walls: Companies Debate the Merits of Software-as-a-Service — December 16, 2008
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Web Sales with a Human Touch — November 5, 2008
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IATA Calls for IT Solutions to Airline Industry Crisis; Sees ‘Deep Losses’ Continuing Through 2008 — August 18, 2008
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Luxury Goods Retail: A Value Chain Worth Knocking Off — June 11, 2008
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Has CRM Hit a Speed Bump? At the Very Least, It Has Become a Lot More Complicated to Implement — May 6, 2008
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News
Merging E-Commerce, CRM May Boost Sales — July 1, 2009
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Transite Technology Offers New Portal for Profit Management — July 1, 2009
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Dassault Releases New Platform for Product Lifecycle Management — July 1, 2009
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Oracle Debuts Version 9.3 of Agile Product Lifecycle Management — July 1, 2009
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UPS Unveils Web-Based System for Order and Inventory Management of Critical Service Parts — June 24, 2009
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Take Supply Chain Issues Asset-Tracking and Maintenance System — June 17, 2009
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SAP Introduces Version 7.0 of Promotion Management for Retail — June 17, 2009
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NetSuite Readies Financial-Planning App; Teams With Epiphany — June 17, 2009
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You Can Outsource and Keep Control of Customer Service — June 10, 2009
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Gartner: Get on Board CRM Train or Fall Behind — June 3, 2009
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SAP Joins With RIM for CRM on Blackberrys; Issues Sustainability Report — May 27, 2009
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'TMS' - Too Much Software - Got You Down? — May 20, 2009
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SAP Makes New Business Suite 7 Available to Customers Worldwide — May 13, 2009
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Oracle Releases E-Business Suite 12.1, With New Apps for Supply-Chain Management and Multiple Industries — May 13, 2009
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Videos
How to Make Your Logistics Network Truly Customer-Oriented — March 26, 2009
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Riding A Fashion Trend: How Crocs Met Fast-Growing Demand — March 11, 2009
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Avoid 'Spreadsheet Olympics' with Business Intelligence — November 24, 2008
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Just Who Is the Customer, Anyway? — August 14, 2008
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The Hidden Costs of Globalization — August 14, 2008
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An Untapped Tool for Demand-Driven Supply Chains — August 14, 2008
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Which Are the Metrics That Matter? — August 14, 2008
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Getting Squeezed at Both Ends — August 14, 2008
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Transportation Data Becomes ‘Golden Nugget’ — August 14, 2008
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Aerospace & Defense Moves from Vertical Integration to Global Partnerships — August 14, 2008
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Getting to Know the Customer — August 14, 2008
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The Many Interfaces of Customer Relationship Management — August 14, 2008
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Long Tail, Short Notice: The Challenge of Forecasting — August 14, 2008
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These Buzzwords Have Real Meaning — August 14, 2008
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