Why Aren’t Companies Automating Basic Business Processes?

Order management ought to be the first candidate for streamlining and automation of business processes. So why is that task still stuck in another century?

Order entry, accounts receivable, accounts payable. They represent the most fundamental business processes, those that handle the money that flows into the company. Yet many organizations continue to execute them manually, relying on paper, spreadsheets and armies of staffers. Why are they still mired in legacy processes? And why do they resist change? On this episode, we get answers from Sarah Joiner, account executive with Esker, a provider of document-automation and order-management software. She offers her view on why companies are dragging their feet on automating order processing. She details those processes that are ripest for change, and explains how digital transformation can positively impact the bottom line. “There is a better way,” she says. Hosted by Bob Bowman, Managing Editor of SupplyChainBrain.

This episode is sponsored by Esker.

Look for a new episode of the podcast, which can be downloaded or streamed, every Friday on the SupplyChainBrain website and iTunes.

Show notes:

A report by Esker: “Four Reasons Supply Chain Leaders Are Investing in Order Management Automation.”

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