Challenge: A leading global OTC company needed to standardize its demand planning process across 8 countries, utilizing technology and services to create a consensus plan regardless of technical, language and cultural challenges.
Solution: Eight markets with various challenges and differences are now using a standardized system, with each demand planner in the global markets following a consistent process, including expectations that have been clearly defined. NeoGrid enabled them to integrate key customer data with internal data from existing legacy systems while planning for future integration to other solutions. Data is cleaner and more reliable than before, allowing for the company to standardize demand planning - which ultimately makes for a more accurate S&OP process.
Results: The manufacturer improved visibility and forecast accuracy, and increased sales and service levels while reducing returned products from its retail partners. It also improved performance on promotional and new product launches, enhancing communication between Commercial and Supply Chain teams.
About the Solution Provider: NeoGrid delivers quick time to value through our fast-to-implement next generation supply chain solution - which provides analytics, planning and execution from production to store shelves in a global cloud-based platform.