QuestaWeb Technology Automates $6 Billion Firm's Importing Processes

Challenge: The U.S. subsidiary of a $6 billion multinational electronics and electrical equipment company imported products from its Japanese headquarters using manual processes. Beyond the inefficiencies of using paper documentation and having brokers manually key data, the post-import reconciliation of broker documents for correctness and compliance was labor intensive.

Solution: After an exhaustive vendor search, the firm selected QuestaWeb's Importer (QW) module due to its functionality and configurability. The solution allows the company to receive electronic documents from Japan, manage tariffs and HTS classifications, validate compliance, build customs brokerage entries, electronically transmit them to the customs broker for electronic upload to CBP and verify broker-submitted data post-transmission.

The move to automated import processes assures global trade compliance and saves this firm time and money. It now operates on a management-by-exception basis, freeing personnel to perform higher value tasks. Post-entry auditing is no longer necessary, as the system assures data correctness and consistency.

About the Solution Provider: QuestaWeb is a premier provider of integrated, Web-based global trade management (GTM) solutions. QuestaWeb's state-of-the-art software eases global trade, addressing import/export compliance and logistics, foreign trade zone distribution and manufacturing, landed costs monitoring, Harmonized Tariff Schedule classifications and U.S. Customs clearance. Our robust modular technology also streamlines associated financial processes.



Phone: 908-233-2300