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There's Money to Be Made in Returning E-Commerce Orders

There's Money to Be Made in Returning E-Commerce Orders

Every week, dozens of people walk into Petals N Wax, a Marina del Rey gift store, to return items they bought from online retailers.[more]


From Virtual Restaurants to Exclusive Pop-Ups, the New War in Food Delivery Is in the Kitchen

From Virtual Restaurants to Exclusive Pop-Ups, the New War in Food Delivery Is in the Kitchen

Inside the Forage Kitchen in Oakland, Josh Kulp scrolled through the 89 pre-orders that had already come in for his restaurant’s fried chicken, getting just a preview of what the weekend would be like.[more]


Farmigo Thought It Could Kill Off Supermarkets. Here's What It's Trying Next.

Farmigo Thought It Could Kill Off Supermarkets. Here's What It's Trying Next.

Back in 2015, Microsoft veteran Benzi Ronen boasted that Farmigo, his online farmer’s market, was going to help kill off supermarkets. People would soon use their mobile phones to order non-perishables like toothpaste and toilet paper from Amazon and buy their humanely raised lamb chops and locally...[more]


Opinion: Amazon Wants a Key to Your House. I Did It, and I Regret It.

I gave Amazon.com a key to go into my house and drop off packages when I'm not around. After two weeks, it turns out letting strangers in has been the least troubling part of the experience.[more]


DHL 'Innovation Day' Winners Introduce New Logistics Tech

At Deutsche Post-DHL’s 2017 "Innovation Day" at its Bonn, Germany, Innovation Center, the winners of a series of technology "challenges" introduced new products, including autonomous warehouse robots, an online platform for package drop-offs and an internet of things (IoT) approach to online...[more]


Five Ways This Year’s Cyber Monday Shook Up Logistics

Cyber Monday once again netted record-breaking online sales. E-commerce retailers slashed prices, and more shoppers than ever avoided the usual bedlam of brick-and-mortar stores — opting instead to shop online. [more]


Interstate 95: How America’s Most Important Highway Fails

Interstate-95 is busier than any other freeway and among the longest. It runs through some of the country’s biggest cities and costs billions of dollars a year to maintain.[more]


Opinion: An Autonomous Future and the Way Forward for Logistics

Earlier this year, the International Transport Forum (ITF) published a report on global action and legal issues pertaining to the transition to driverless trucks. While technology and innovation move at a swift pace, indeed regulatory and infrastructure changes will lag a few years behind.[more]


This Is How Amazon Could Invade the Pharmacy Business

This Is How Amazon Could Invade the Pharmacy Business

The pharmacy market is one of the biggest potential new targets for Amazon.com Inc.[more]


Deliv Expands Across U.S., Takes Macy's, Best Buy, Others Along

In a move that it says puts it on equal footing with Prime Now's domestic coverage, crowdsourced same-day delivery provider Deliv has expanded to 1,400 U.S. cities in 33 markets, up from 19 markets previously - allowing retail customers like Macy's and Best Buy to greatly increase the range of...[more]


Streetscooter Electric Delivery Van Extends DHL's Green Logistics Initiative

It may be hard to describe a 20-cubic-meter (706-cubic-foot), four-wheeled van as a "scooter," but such is the new designation of the latest collaboration between Deutsche Post DHL Group (DP-DHL) and Ford Motor Co. [more]


The Changing Role of Logistics Service Providers

The Changing Role of Logistics Service Providers

Logistics providers discuss how they're adjusting to major changes brought about by concerns over the economy, shifts in trade policy, the complexities of the omnichannel, rising customer service demands, and the arrival of a new generation of supply-chain managers.[more]


The Quest for 10-Minute Pizza Delivery

The Quest for 10-Minute Pizza Delivery

In a secret kitchen protected by tight security, Domino's Pizza development chef Stefaan Codron is cooking up a plan to make fast food even faster.[more]


This Startup is the Airbnb of Warehouses

This Startup is the Airbnb of Warehouses

A Seattle startup has come out of nowhere to offer online merchants something even Amazon doesn't: overnight ground delivery to nearly anyone in the country.[more]


Opinion: Why the Last Mile Is a First Priority for Today's Retailers

Opinion: Why the Last Mile Is a First Priority for Today’s Retailers

The "last mile" is a telecom term for delivering telephone, cable or internet services to the customer. With the most connections to make, it's the bottleneck of the system. It's also the most expensive and difficult to upgrade. These words also aptly describe retail's woes in delivering orders to...[more]


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