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Three Megatrends Driving International Logistics

Three Megatrends Driving International Logistics

Phil Marlowe, chief logistician with Acuitive Solutions, looks at three trends that are having a big impact on freight moving from China to the U.S. by air and ocean. [Run Time (Min.): 8:16][more]


Trends in Packaging: The State of the Art

Trends in Packaging: The State of the Art

When it comes to e-commerce shipments, the package can be just as important as what's inside. Dan Dean, vice president of consumer business development with DHL Supply Chain, details the trends and innovations in the often overlooked world of packaging. [Run Time (Min.): 9:24][more]


How Retailers Are Meeting the Amazon Challenge

How Retailers Are Meeting the Amazon Challenge

Traditional retailers are embracing new strategies and options for meeting customer demand for same-day delivery, as they seek to solve the knotty problem of the last mile. Marc Gorlin, founder and chief executive officer of Roadie, explains. [Run Time (Min.): 11:23][more]


Innovations in Last-Mile Delivery

Innovations in Last-Mile Delivery

Experts weigh in on the many innovations that are helping e-commerce retailers to reach shoppers wherever and whenever they wish to take delivery of their orders. New and still-developing technologies are helping to solve the "last-mile" challenge. A SupplyChainBrain "In the...[more]


Report From Next Gen Customer Delivery 2017

Report From Next Gen Customer Delivery 2017

Mario Matulich, executive director of customer management practice with IQPC, shares some of the themes discussed at the Next Gen Customer Delivery show in Palm Springs, and reveals plans for next year's event. [Run Time (Min.): 6.49] [more]


The Latest in Delivery Tracking Software

Home delivery is the only touch point with the customer in e-commerce sales, says Sebastian Ojeda, CEO of Beetrack, so delivery-tracking software is very important. [Run Time (Min.): 4:44] [more]


Why You Need a Regional Carrier

A regional carrier has to provide many services, be quick and be flexible, all while saving costs, says Frank Limbaugh, vice president of sales and marketing at LSO. [Run Time (Min.): 5:28] [more]


Challenges of Cross-Border E-commerce in Ukraine & Eastern Europe

Ukrainians are eager to conduct e-commerce with Western retailers, but many of those companies don't ship directly to East European nations, says Katya Bezyuk, global business development director for Nova Poshta International. [Run Time (Min.): 7:35] [more]


What Does the New Customer Want?

Pablo Godoy, CEO of driv.in, discusses how to meet the high expectations of the 'new customer' – that consumer whose wants have been formed by social media. [Run Time (Min.): 6:18] [more]


Customer Expectations in Last-Mile Delivery

When we meet high customer expectations, we drive them higher, says Lior Sion, CTO and co-founder of Bringg. A retailer's back-end operations have to be sophisticated and complex while the front end is elegant and simple. [Run Time (Min.): 5:12] [more]


Developments & Trends in Home Delivery

The last mile is the last word, says Chris Jones, EVP, Marketing & Services at Descartes. Focus more on the delivery experience than on the delivery service. [Run Time (Min.): 8:07] [more]


Why You Must Attend Home Delivery World

Now in its fourth year, Home Delivery World is the only event focused solely on last-mile delivery, says Martin Kelly, Managing Director-Americas for Terrapinn, the event organizer. [Run Time (Min.): 5:42] [more]


The Final Word on Final Home Delivery

Retailers differentiate themselves with delivery options, says Brian Tennant, general manager, Last Mile Home, but they must understand the customer experience is only as good as the delivery experience. [Run Time (Min.): 5:57] [more]


Solving the Problems of Same-Day Delivery

Successful home delivery operations turn on being efficient in use of technology and in training employees, say Andy Whiteside, CEO, SprintShip, and Shuai Jiang, Ucella CEO. [Run Time (Min.): 6:46] [more]


Meeting Same-Day Delivery Expectations

Both merchants and shoppers demand same-day delivery, say Antonio Perini, CEO, Milkman, and Ricardo Bocci, product manager, WorkWave Route Manager. But to be profitable, the right delivery options must be found. [Run Time (Min.): 10:00] [more]


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