Ocean Transportation
Beverage Producer Improves Carrier Performance and Customer Satisfaction

Challenge: This leading producer of spirits and wine lacked visibility of its ocean shipments and carrier performance levels. The company relied on each partner's individual tracking system, a process made more difficult as exports and revenues grew.

Solution: The beverage producer selected a supply chain visibility solution from Amber Road, based on ease of implementation and on-boarding of users.

Results: Since implementing Amber Road's Supply Chain Visibility solution, the beverage producer is now able to track containers from their production facilities all the way to the point of destination. “The system has helped to secure our supply chain, giving us order and shipment visibility from beginning to end,” says the Manager of Global Transportation. The company has also gained insight into actual service levels, allowing them to adjust lead times, improve carrier performance, ensure that orders arrive on time, increase customer satisfaction, and bolster their risk-management program.

About the Solution Provider: Amber Road’s mission is to improve the way companies manage their international supply chains and conduct global trade. As a leading provider of cloud based global trade management (GTM) solutions, we automate the global supply chain across sourcing, logistics, cross-border trade, and regulatory compliance activities to dramatically improve operating efficiencies and financial performance.

Web: www.amberroad.com/enterprise/supply-chain-visibility/

Email: Solutions@AmberRoad.com

Phone: 703-677-3680

Solution: The beverage producer selected a supply chain visibility solution from Amber Road, based on ease of implementation and on-boarding of users.

Results: Since implementing Amber Road's Supply Chain Visibility solution, the beverage producer is now able to track containers from their production facilities all the way to the point of destination. “The system has helped to secure our supply chain, giving us order and shipment visibility from beginning to end,” says the Manager of Global Transportation. The company has also gained insight into actual service levels, allowing them to adjust lead times, improve carrier performance, ensure that orders arrive on time, increase customer satisfaction, and bolster their risk-management program.

About the Solution Provider: Amber Road’s mission is to improve the way companies manage their international supply chains and conduct global trade. As a leading provider of cloud based global trade management (GTM) solutions, we automate the global supply chain across sourcing, logistics, cross-border trade, and regulatory compliance activities to dramatically improve operating efficiencies and financial performance.

Web: www.amberroad.com/enterprise/supply-chain-visibility/

Email: Solutions@AmberRoad.com

Phone: 703-677-3680