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FedEX to Roll Out 500 More Stores Inside Walmart

Package delivery company FedEx Corp said last week it will open 500 FedEx Office stores inside Walmart Inc’s U.S. locations, a partnership intended to help both companies attract new customers and handle online order returns.[more]


Maersk and IBM Expand Blockchain Offerings

A.P. Moller-Maersk and IBM have announced their intent to establish a joint venture to offer blockchain technology to the global shipping industry. The jointly developed platform will be built on open standards and will address the need to provide more transparency and simplicity in the movement of...[more]


UPS and FedEx Handle Record Holiday Surge With Minimal Delays

United Parcel Service Inc. and FedEx Corp. delivered almost all of people’s presents by Christmas Day, with the former company finishing strong after a bruising late November.[more]


Many Unhappy Returns? Online Holiday Shopping’s Big Hangover

Kristina Nicolas will proudly tell you that she’s been doing practically all her shopping online for years now. She will also tell you, in a more exasperated voice, that this has not remotely abbreviated the amount of time she spends going to stores.[more]


Kohl's to Start Accepting Amazon Returns at Some Stores in L.A. and Chicago

Kohl's to Start Accepting Amazon Returns at Some Stores in L.A. and Chicago

Kohl's, which is opening some in-store Amazon shops, will start accepting returns for the online retailer at some of its stores in Los Angeles and Chicago starting next month.[more]


Enspire Commerce Issues Update of Omnichannel Customer Platform

Enspire Commerce, provider of a cloud-based, omnichannel customer-engagement platform, has released a new version of its omnichannel order-management system (OMS).[more]


As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain

As E-Commerce Grows, More Emphasis Needed on Reverse Supply Chain

Over the years, retailers have become very good at the supply chain - the process of getting goods from the manufacturing plant to the customer. But today, many retailers face a different challenge: taking those goods back, a process referred to as the "reverse supply chain."[more]


Minimum Order Thresholds Drive Third of U.K. Online Consumers to Other Retailers, Study Says

Nearly a third (31 percent) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.[more]


Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

Free Shipping, Easy Returns, In-store Cell Phone Notifications Among Tech Retailers Should Invest In, Study Says

The 3rd annual Walker Sands Future of Retail Study analyzes the rise and adoption of emerging retail tech, with a heavy focus on gauging consumer reaction to potential tech game-changers (cue drones) and exploring consumer spending habits.[more]


Metro Supply Chain Group Acquires Evolution Time Critical

Metro Supply Chain Group Acquires Evolution Time Critical

Metro Supply Chain Group, a Canadian-owned third-party logistics provider serving North America, has acquired Evolution Time Critical, a European specialist in emergency logistics for automotive and industrial services.[more]


Rearward, March! Defense Department Awards Big Reverse Logistics Contract

Rearward, March! Defense Department Awards Big Reverse Logistics Contract

The Department of Defense has retained Liquidity Services, Inc. a provider of reverse supply chain services, to manage and sell scrap assets generated by DoD installations throughout the continental United States, Alaska, Hawaii, Puerto Rico and Guam. The Company expects to commence operations...[more]


ModusLink Unveils Aftersales Management Application

ModusLink Global Solutions Inc. has launched its Aftersales Management Solution.[more]


Narvar Issues App for Managing Product Returns

Narvar Issues App for Managing Product Returns

Narvar has developed Narvar Returns, a platform for managing product returns for retailers.[more]


OnProcess Technology Issues Platform for Post-Sale Services

OnProcess Technology Issues Platform for Post-Sale Services

OnProcess Technology, a vendor of applications for post-sale supply-chain management and optimization, has created the OPTvision platform.[more]


Household Goods Make Up 'Significant' Portion of Recent Product Recalls, Report Says

Household Goods Make Up 'Significant' Portion of Recent Product Recalls, Report Says

Household goods account for a significant majority of all consumer product recalls in the U.S. since 2010, according to Recalls Hit Home: Household Goods Drive Consumer Product Recalls, a report from Stericycle ExpertSOLUTIONS.[more]


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