Executive Briefings

2-4 Hour Parts Availability for Global Storage Systems Support

Challenge: Our client is a global storage systems and service provider that supports essential corporate processes for its Fortune 100 customer install base. With service level agreements that are typically 4 hours or less in over 200 countries, they needed a reliable critical service parts logistics provider with Choice Logistics' global breadth and expertise that would help meet their customer demands.

Solution: After working with some well-known providers with unfavorable results, our client chose us for our sophisticated technology platform and global infrastructure of over 800 field stocking locations enabled by global trade and transportation management services.

Results: For over 10 years, we have supported our client's service inventory requirements, delivering 99+% inventory accuracy on more than 60,000 globally stocked parts. In a benchmark study, they validated that Choice Logistics is a primary contributor to customer support success and recognized us as a "Preferred Logistics Provider of the Year."

About the Solution Provider: Choice Logistics provides critical service parts logistics for global technology manufacturers and third-party service organizations supporting high availability equipment. Its network of 800 strategic stocking locations, linked by global trade and transportation management services, and a unified technology platform help clients drive profitable revenues, strong reputations, and close customer relationships.

Web: www.choicelogistics.com

Email: info@choicelogistics.com

Phone: 1.800.593.2108

Solution: After working with some well-known providers with unfavorable results, our client chose us for our sophisticated technology platform and global infrastructure of over 800 field stocking locations enabled by global trade and transportation management services.

Results: For over 10 years, we have supported our client's service inventory requirements, delivering 99+% inventory accuracy on more than 60,000 globally stocked parts. In a benchmark study, they validated that Choice Logistics is a primary contributor to customer support success and recognized us as a "Preferred Logistics Provider of the Year."

About the Solution Provider: Choice Logistics provides critical service parts logistics for global technology manufacturers and third-party service organizations supporting high availability equipment. Its network of 800 strategic stocking locations, linked by global trade and transportation management services, and a unified technology platform help clients drive profitable revenues, strong reputations, and close customer relationships.

Web: www.choicelogistics.com

Email: info@choicelogistics.com

Phone: 1.800.593.2108