Executive Briefings

24x7 Global Parts Support for Mission-Critical Medical Equipment Uptime

Challenge: Patient care is the utmost priority for our client providing sophisticated radiation therapy and radiosurgery tools and treatment systems in over 5,000 hospitals globally. Mission-critical service parts must be available with little advance warning. A decentralized approach created serious service disruptions and inconsistencies requiring global continuity.

Solution: The client enlisted Choice Logistics to manage their global service parts supply chain of 2,000 parts valued from a few dollars to more than $50,000. The client was especially attracted to Choice's powerful global IT platform, enabling seamless inventory visibility across their entire distribution network for their 1,000 to 1,500 monthly spares orders.

Results: Improved visibility enabled this medical technology improve inventory availability to 98 percent with an almost 15 percent reduction in overall levels. The partnership is also supporting Latin America, India and Middle Eastern expansion, where they enlist Choice's global trade solutions to ensure regulatory compliance.

About the Solution Provider: Choice Logistics provides critical service parts logistics for global technology manufacturers and third-party service organizations supporting high availability equipment. Its network of 800 strategic stocking locations, linked by global trade and transportation management services, and a unified technology platform help clients drive profitable revenues, strong reputations, and close customer relationships.

Web: www.choicelogistics.com

Email: info@choicelogistics.com

Phone: 1-800-593-2108, x.4107

Solution: The client enlisted Choice Logistics to manage their global service parts supply chain of 2,000 parts valued from a few dollars to more than $50,000. The client was especially attracted to Choice's powerful global IT platform, enabling seamless inventory visibility across their entire distribution network for their 1,000 to 1,500 monthly spares orders.

Results: Improved visibility enabled this medical technology improve inventory availability to 98 percent with an almost 15 percent reduction in overall levels. The partnership is also supporting Latin America, India and Middle Eastern expansion, where they enlist Choice's global trade solutions to ensure regulatory compliance.

About the Solution Provider: Choice Logistics provides critical service parts logistics for global technology manufacturers and third-party service organizations supporting high availability equipment. Its network of 800 strategic stocking locations, linked by global trade and transportation management services, and a unified technology platform help clients drive profitable revenues, strong reputations, and close customer relationships.

Web: www.choicelogistics.com

Email: info@choicelogistics.com

Phone: 1-800-593-2108, x.4107