Executive Briefings

BPO Not What It Was, But Some Areas Still Very Promising

The business process management (BPO) market is no longer on a tear, but there are still some hot spots in the industry. One of the most promising of BPO offshoots is knowledge process outsourcing. Supply chain planning and analytics are also showing strong signs of life. Outsourcing in general is expected to come back with double-digit growth over the next few months.

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The business process management (BPO) market is no longer on a tear, but there are still some hot spots in the industry. One of the most promising of BPO offshoots is knowledge process outsourcing. Supply chain planning and analytics are also showing strong signs of life. Outsourcing in general is expected to come back with double-digit growth over the next few months.

Read Full Article