Executive Briefings

Capitalizing on the Power of the Smarter Consumer

Smarter consumers want retailers to listen to them, know them and empower them - at the same time that these consumers are becoming more difficult to know.

Today's consumers are more connected, vocal and demanding than ever. In fact, technology is a given in the smarter consumer's life. But what other forces are driving shoppers today? Findings from our survey of more than 30,000 consumers in 13 countries tell us that consumers want to be heard, known and empowered. Savvy retailers will listen to today's smarter, connected consumer and leverage what they learn to empower their customers to shop when and how they want.

Please CLICK HERE to view this Whitepaper.

Today's consumers are more connected, vocal and demanding than ever. In fact, technology is a given in the smarter consumer's life. But what other forces are driving shoppers today? Findings from our survey of more than 30,000 consumers in 13 countries tell us that consumers want to be heard, known and empowered. Savvy retailers will listen to today's smarter, connected consumer and leverage what they learn to empower their customers to shop when and how they want.

Please CLICK HERE to view this Whitepaper.