Executive Briefings

Delivering Advanced Warehousing Technology To A High Tech Leader

Challenge: Our client, the leading global service provider for optimizing Internet traffic, had been warehousing and distributing its serialized services and equipment through an off-site vendor. The operation was entirely manual, utilizing spreadsheets, e-mails and telephone communication. The client saw the need for a more efficient, tech-savvy way to conduct business and minimize errors.

Solution: Pilot's logistics team hired a manager and warehouse staff for the local airport station and outfitted it with our live web-based eWMS system and equipment. The new system housed the client's catalog, providing users with 24-hour access. It also allowed the client to attach commercial invoices and add special instructions to orders, as well as calculate expected inbound product and alert staff to discrepancies. Scanners were installed to handle the large volume of inbound and outbound serialized numbers and asset tags, while a comprehensive RMA program tracked inbound returns and outbound equipment replacements.

Results: Our client saw immediate cost savings and performance improvements resulting from 99%+ shipment accuracy, better than 99.5% inventory accuracy, and 100% on-time receiving performance.

About the Solution Provider: Pilot Freight Services is a full-service global transportation and logistics company with over 75 locations throughout North America, a western European operations and administration office in Amsterdam, and a worldwide network of overseas partners. We specialize in helping businesses run more effectively and efficiently.

After all, we're not just shipping freight, we're Piloting Business.

Web: www.pilotdelivers.com

Email: sbullard@pilotdelivers.com

Phone: 512-788-3449

Solution: Pilot's logistics team hired a manager and warehouse staff for the local airport station and outfitted it with our live web-based eWMS system and equipment. The new system housed the client's catalog, providing users with 24-hour access. It also allowed the client to attach commercial invoices and add special instructions to orders, as well as calculate expected inbound product and alert staff to discrepancies. Scanners were installed to handle the large volume of inbound and outbound serialized numbers and asset tags, while a comprehensive RMA program tracked inbound returns and outbound equipment replacements.

Results: Our client saw immediate cost savings and performance improvements resulting from 99%+ shipment accuracy, better than 99.5% inventory accuracy, and 100% on-time receiving performance.

About the Solution Provider: Pilot Freight Services is a full-service global transportation and logistics company with over 75 locations throughout North America, a western European operations and administration office in Amsterdam, and a worldwide network of overseas partners. We specialize in helping businesses run more effectively and efficiently.

After all, we're not just shipping freight, we're Piloting Business.

Web: www.pilotdelivers.com

Email: sbullard@pilotdelivers.com

Phone: 512-788-3449