Executive Briefings

Dilemma for CIOs: To Adopt Promising Software or Take a Pass on It

A few years ago, when Bill Weeks was CIO at a leasing company, a vendor pitched some software intended to manage leasing throughout Europe. Weeks was skeptical. "We noticed that half the stuff they were showing us was PowerPoint slides and not actual functionality. We decided it wasn't strong enough to run a business on." He and his team decided to pass.

With the pace of tech innovation growing ever faster, IT leaders find themselves under increasing pressure to make one difficult decision over and over: adopt a promising new technology and risk the unknowns that a new implementation brings, or decline it - and risk falling behind the technological curve.

Saying no often means wondering what might have been. But Weeks got a definite answer. After passing on the system, he took a job at a different company - one that had already implemented that software. Sure enough, "the vendor had oversold and underdelivered," he says. "It was supposed to work in all of Europe, but they had only completed the program for one country, and even with that one we needed manual workarounds."

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Keywords: supply chain management IT, supply chain solutions, supply chain systems, software implementation

With the pace of tech innovation growing ever faster, IT leaders find themselves under increasing pressure to make one difficult decision over and over: adopt a promising new technology and risk the unknowns that a new implementation brings, or decline it - and risk falling behind the technological curve.

Saying no often means wondering what might have been. But Weeks got a definite answer. After passing on the system, he took a job at a different company - one that had already implemented that software. Sure enough, "the vendor had oversold and underdelivered," he says. "It was supposed to work in all of Europe, but they had only completed the program for one country, and even with that one we needed manual workarounds."

Read Full Article


Keywords: supply chain management IT, supply chain solutions, supply chain systems, software implementation