Executive Briefings

DIY, Services or BPO?

Companies need to transform their supply chains into demand-driven value networks, but few have five to seven years to do it by themselves. They may augment their efforts with services from external providers.  However, adding business process outsourcing to the mix is where the real competitive advantage lies, says Mickey North Rizza, research director at Gartner Supply Chain Services. [Run Time (Min.): 5:45]

Companies need to transform their supply chains into demand-driven value networks, but few have five to seven years to do it by themselves. They may augment their efforts with services from external providers.  However, adding business process outsourcing to the mix is where the real competitive advantage lies, says Mickey North Rizza, research director at Gartner Supply Chain Services. [Run Time (Min.): 5:45]