Executive Briefings

Evolution of the Retail Consumer and How Supply Chains Must Adapt

Consumers today want the ability to purchase and return products via any channel, at any time, at the best price. To meet those expectations, companies that traditionally have had disparate fulfillment models must now merge both the informational and operational aspects of those models into one, says Todd Peters, CEO and vice chairman of GENCO. [Run Time (Min.): 8:28]

Consumers today want the ability to purchase and return products via any channel, at any time, at the best price. To meet those expectations, companies that traditionally have had disparate fulfillment models must now merge both the informational and operational aspects of those models into one, says Todd Peters, CEO and vice chairman of GENCO. [Run Time (Min.): 8:28]