Executive Briefings

For Brick-and-Mortar Retail to Succeed Against Amazon, IT Must Be Given Free Rein

If a retailer really wants to compete with Amazon and the changing realities of today's retail environment, it needs to kill the IT budget, disband the IT Steering Committee and throw away the IT project list. It's time for IT to be moved out from under the CFO's reigns. It's time to let go of the past and start thinking about IT as a business enabler, unleashing its full potential to the organization.

It's time to stop trying to plan out IT needs for an entire year at budget time and let IT scale and shrink to meet changing business demands. Smart retail organizations will give the CIO the tools necessary to solve the problems at hand, rather than trying to make sure no one runs with scissors. Surely, every CIO out there wants to be given the responsibility and accountability to fix things, without having the "we don't trust you" strings attached.

Amazon is eating the lunch of brick-and-mortar retailers for one simple reason: It invests in its business in ways that traditional retailers don't. Some brick-and-mortar retailers are unwilling to upgrade systems that are 10 years old, and Amazon spent three-quarters of a billion dollars on a robot company to further refine its warehouse efficiencies. If that doesn't say it all, what does?

Read Full Article


Keywords: IT supply chain management, IT budgets, IT department versus business side

It's time to stop trying to plan out IT needs for an entire year at budget time and let IT scale and shrink to meet changing business demands. Smart retail organizations will give the CIO the tools necessary to solve the problems at hand, rather than trying to make sure no one runs with scissors. Surely, every CIO out there wants to be given the responsibility and accountability to fix things, without having the "we don't trust you" strings attached.

Amazon is eating the lunch of brick-and-mortar retailers for one simple reason: It invests in its business in ways that traditional retailers don't. Some brick-and-mortar retailers are unwilling to upgrade systems that are 10 years old, and Amazon spent three-quarters of a billion dollars on a robot company to further refine its warehouse efficiencies. If that doesn't say it all, what does?

Read Full Article


Keywords: IT supply chain management, IT budgets, IT department versus business side