Executive Briefings

Hermes Offers Smartful App for Fashion e-Commerce

Hermes, a provider of e-commerce and omnichannel services for fashion and lifestyle brands, has made available Smartful, a one-stop application that gives U.S.-based companies access to the same global, full-service options that the company has previously offered only to large online retailers.

Smartful consists of modular architecture that connects to any retailer or brand's I.T. infrastructure. The basic module offers a variety of fulfillment functions, with support for add-on modules. It includes warehousing, omnichannel fulfillment and returns management, as well as standard integration with major e-commerce and order-management platforms. Also included is standard integration to local online marketplaces. Add-on modules offer customer services, financial services and carrier management, with others providing value-added services such as refurbishment and reconditioning, gift wrapping, multi-carrier options, call-center services and secure payment systems.

Read Full Article

Smartful consists of modular architecture that connects to any retailer or brand's I.T. infrastructure. The basic module offers a variety of fulfillment functions, with support for add-on modules. It includes warehousing, omnichannel fulfillment and returns management, as well as standard integration with major e-commerce and order-management platforms. Also included is standard integration to local online marketplaces. Add-on modules offer customer services, financial services and carrier management, with others providing value-added services such as refurbishment and reconditioning, gift wrapping, multi-carrier options, call-center services and secure payment systems.

Read Full Article