Executive Briefings

How a Big Book Retailer Boosted Productivity

Sondra McCulley is vice president of operations with American Wholesale Book Co., the nation's third-largest book retailer. She talks about the ways in which the company cut costs, streamlined operations and boosted worker performance at its warehouse. [Run Time (Min:) 9:54]

Sondra McCulley is vice president of operations with American Wholesale Book Co., the nation's third-largest book retailer. She talks about the ways in which the company cut costs, streamlined operations and boosted worker performance at its warehouse. [Run Time (Min:) 9:54]