Executive Briefings

How Chick-Fil-A Discovered Gold in Its Supplier Business Review Process
How Chick-Fil-A Discovered Gold in Its Supplier Business Review Process

A supplier review process at Chick-Fil-A has grown from a simple, manual exercise to a robust collaborative initiative involving numerous internal departments and high-level sit-down meetings with suppliers. Mike Walpole, senior manager of distribution and logistics, explains how the process has evolved and where it is going. [Run Time (Min.): 10:04]

A supplier review process at Chick-Fil-A has grown from a simple, manual exercise to a robust collaborative initiative involving numerous internal departments and high-level sit-down meetings with suppliers. Mike Walpole, senior manager of distribution and logistics, explains how the process has evolved and where it is going. [Run Time (Min.): 10:04]

How Chick-Fil-A Discovered Gold in Its Supplier Business Review Process