Executive Briefings

How Johnson & Johnson Introduced Lean Across the Supply Chain

Rick Desmarais, MD&D Supply Chain Director, Johnson & Johnson, details how the company applied lean principles not just to manufacturing but to contract management, e-business, distribution and customer service. [Run Time (Min.): 8:46]

Rick Desmarais, MD&D Supply Chain Director, Johnson & Johnson, details how the company applied lean principles not just to manufacturing but to contract management, e-business, distribution and customer service. [Run Time (Min.): 8:46]