Executive Briefings

How to Implement an Omni-Channel Strategy

Kelly Thomas, group vice president of global accounts with JDA Software, offers a definition of "omni-channel," and discusses how the concept is transforming retail supply chains. [Run Time (Min.): 9:48]

Kelly Thomas, group vice president of global accounts with JDA Software, offers a definition of "omni-channel," and discusses how the concept is transforming retail supply chains. [Run Time (Min.): 9:48]