Executive Briefings

How to Make Your Logistics Network Truly Customer-Oriented

What does it mean to be "internally customer-oriented"? Scott Keller, associate professor of logistics at the University of West Florida, offers some pointers on how companies can improve worker efficiency, morale and dedication to the entire process. [Run Time (Min): 10:01]

What does it mean to be "internally customer-oriented"? Scott Keller, associate professor of logistics at the University of West Florida, offers some pointers on how companies can improve worker efficiency, morale and dedication to the entire process. [Run Time (Min): 10:01]