Executive Briefings

How to Miss Out On this Stellar Shopping Season? Ignore Customer Expectations

It's clear that the definition of customer satisfaction is changing, and Amazon is setting the standard. Are your customers going to expect to be treated the same way they are treated at Amazon?

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It's clear that the definition of customer satisfaction is changing, and Amazon is setting the standard. Are your customers going to expect to be treated the same way they are treated at Amazon?

Read Blog