Executive Briefings

How Voice Technology Supports Lean Principles

Eliminating waste is the paramount goal of lean initiatives, notes Crystal Welker, vice president of solutions design and continuous improvement at GENCO ATC, and voice technology helped rid her operations of a half dozen wasteful processes. [Run Time (Min.): 7:26]

Eliminating waste is the paramount goal of lean initiatives, notes Crystal Welker, vice president of solutions design and continuous improvement at GENCO ATC, and voice technology helped rid her operations of a half dozen wasteful processes. [Run Time (Min.): 7:26]