Executive Briefings

Industrial Supplier Superstore Keeps Next-Day Promise with Distribution Center Redesign

Challenge: Our client made a bold promise to its customers. Order any of its 600,000 products from its vast super store of industrial supplies by 8:00 pm EST, and get next day delivery. But with more than 2 million square feet of warehouse space and the highest SKU count in the industry, keeping that promise was a challenge.

Solution: They called on Fortna to study their complex warehouse operations and redesign their order fulfillment operation.

Results: Productivity improved 60%. Order cycle time was cut from three hours to one. The more efficient distribution centers have allowed them to increase their competitive advantage and contributed to the single biggest cost savings initiative in company
history.

About the Solution Provider: Fortna is a professional services firm helping companies with complex distribution operations meet customer promises and competitive challenges profitably. We develop a solid business case for change and hold ourselves accountable to those results. Our expertise spans supply chain strategy, distribution center operations, material handling, supply chain systems, organizational excellence and warehouse control software.

Web: www.fortna.com

Email: info@fortna.com

Phone: 610-370-8000

Solution: They called on Fortna to study their complex warehouse operations and redesign their order fulfillment operation.

Results: Productivity improved 60%. Order cycle time was cut from three hours to one. The more efficient distribution centers have allowed them to increase their competitive advantage and contributed to the single biggest cost savings initiative in company
history.

About the Solution Provider: Fortna is a professional services firm helping companies with complex distribution operations meet customer promises and competitive challenges profitably. We develop a solid business case for change and hold ourselves accountable to those results. Our expertise spans supply chain strategy, distribution center operations, material handling, supply chain systems, organizational excellence and warehouse control software.

Web: www.fortna.com

Email: info@fortna.com

Phone: 610-370-8000