Executive Briefings

Internal Collaboration in the Utility Industry

If nothing else, the supply chain in the utility industry differs from others in the sheer number of customers it has to deal with, and daily. But customers aren't solely external, says Rafael Soto-Amaro, supply chain operations manager at PG&E. Internal customers have to be served, and sales and operations planning and demand planning help meet their needs. [Run Time (Min.): 6:11]

If nothing else, the supply chain in the utility industry differs from others in the sheer number of customers it has to deal with, and daily. But customers aren't solely external, says Rafael Soto-Amaro, supply chain operations manager at PG&E. Internal customers have to be served, and sales and operations planning and demand planning help meet their needs. [Run Time (Min.): 6:11]