Executive Briefings

IT Discovers It Can Use Six Sigma

If you think Six Sigma is not for you, think again.
The old notions about Six Sigma are being challenged. It's no longer just a quality-management framework for manufacturing firms--it's quickly becoming an efficiency driver for IT organizations.
Riding on its popularity in the manufacturing sector at early adopters like Motorola in the mid-1980's, Six Sigma gained momentum in IT earlier in this decade. But "Six Sigma in IT" has so far been mostly about applying quality-improvement programs on top of services delivery, and of making it a complementary discipline along with Capability for Mature Model for Software programs.
Source: CIO Insight

If you think Six Sigma is not for you, think again.
The old notions about Six Sigma are being challenged. It's no longer just a quality-management framework for manufacturing firms--it's quickly becoming an efficiency driver for IT organizations.
Riding on its popularity in the manufacturing sector at early adopters like Motorola in the mid-1980's, Six Sigma gained momentum in IT earlier in this decade. But "Six Sigma in IT" has so far been mostly about applying quality-improvement programs on top of services delivery, and of making it a complementary discipline along with Capability for Mature Model for Software programs.
Source: CIO Insight