Executive Briefings

Leading Logistics Provider Closes More Business, Develops Stronger Customer Relationships

Challenge: A global logistics and transportation service provider working in the chemical and process industries needed to update its manual processes, which could not scale to handle the company's expanding database of international contracts and rates. The company also lacked resources and staff to handle the growing volume of customer quote requests, and undifferentiated service prevented this logistics provider from rising above its competitors.

Solution: The logistics provider selected the Amber Road's Transportation Management solution to automate its contract management process and provide its customers with flexible and competitive routing and rate options for international shipments.

Results: Since implementation, the company has optimized carrier selection, differentiated their service offering, and drastically reduced transportation costs. "Amber Road has enabled us to differentiate our logistics services with a powerful solution that has significantly improved customer satisfaction and contributed to growing our business internationally," said a company SVP.

About the Solution Provider: Amber Road is a leading provider of on-demand Global Trade Management (GTM) solutions that automate import and export processes to enable goods to flow unimpeded across international borders in the most efficient, compliant and profitable way. 

Web: www.AmberRoad.com

Email: Solutions@AmberRoad.com

Phone: 201-935-8588

Solution: The logistics provider selected the Amber Road's Transportation Management solution to automate its contract management process and provide its customers with flexible and competitive routing and rate options for international shipments.

Results: Since implementation, the company has optimized carrier selection, differentiated their service offering, and drastically reduced transportation costs. "Amber Road has enabled us to differentiate our logistics services with a powerful solution that has significantly improved customer satisfaction and contributed to growing our business internationally," said a company SVP.

About the Solution Provider: Amber Road is a leading provider of on-demand Global Trade Management (GTM) solutions that automate import and export processes to enable goods to flow unimpeded across international borders in the most efficient, compliant and profitable way. 

Web: www.AmberRoad.com

Email: Solutions@AmberRoad.com

Phone: 201-935-8588