Executive Briefings

Live Classroom Training Crucial to WMS Software Adoption Success

Challenge: You can have the greatest system in the world tuned to maximum performance and the implementation could be disastrous if end users haven't been a part of the project and feel like they've had a system thrown at them. For a large, high tech company, over 40 distinct business processes needed to be developed or revamped and coordinated with the WMS.

Solution: These processes were then implemented using Open Sky's methodology. This methodology involves identification of current and future states, translation of current into future processes, testing/verification of processes with the WMS and in-depth, live classroom training. Given their experience and acceptance as experts by staff, those who helped develop the processes became a vital part of go-live and training.

Results: Smooth post go-live support; workers on the floor knew what they were doing and understood the system; required resources for support training dropped quickly and the DC then took ownership.

About the Solution Provider: Open Sky Group is dedicated to being the best consulting partner on the planet for Supply Chain Software Solutions, including Engineering, Implementation & Integration and Services for RedPrairie Software. Contact us today to learn how we can help you reach new heights of supply chain efficiency.

Web: www.openskygroup.com

Email: marketing@theopenskygroup.com

Phone: 866.359.4437

Solution: These processes were then implemented using Open Sky's methodology. This methodology involves identification of current and future states, translation of current into future processes, testing/verification of processes with the WMS and in-depth, live classroom training. Given their experience and acceptance as experts by staff, those who helped develop the processes became a vital part of go-live and training.

Results: Smooth post go-live support; workers on the floor knew what they were doing and understood the system; required resources for support training dropped quickly and the DC then took ownership.

About the Solution Provider: Open Sky Group is dedicated to being the best consulting partner on the planet for Supply Chain Software Solutions, including Engineering, Implementation & Integration and Services for RedPrairie Software. Contact us today to learn how we can help you reach new heights of supply chain efficiency.

Web: www.openskygroup.com

Email: marketing@theopenskygroup.com

Phone: 866.359.4437