Executive Briefings

Manufacturer enhances service while reducing fuel and distribution costs

Challenge: This integrated garage door systems manufacturer wrestled with excessive product damage and drivers who weren't invested in maintaining a high level of customer service. To improve their supply chain performance, this customer had to improve distribution and transportation efficiencies while minimizing product damage and enhancing the customer experience.

Solution: This client outsourced much of its fleet to Ryder under a dedicated contract carriage arrangement. Today, the Ryder Solution comprises a mix of inbound and outbound supply chain management as well as dedicated contract carriage services. The client also adopted Ryder's progressive fuel program to reduce consumption and increase backhauls to offset costs.

Results: The customer yielded almost immediate benefits with their dedicated state-of-the-art trailers operated by skilled drivers. They saw a 20 percent increase in trailer utilization, a 3 percent reduction in fuel costs, a 4 percent reduction in distribution and transportation costs, and a 10 percent increase in customer satisfaction.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web: bit.ly/RyderSCBOD

Phone: 1-888-887-9337

Solution: This client outsourced much of its fleet to Ryder under a dedicated contract carriage arrangement. Today, the Ryder Solution comprises a mix of inbound and outbound supply chain management as well as dedicated contract carriage services. The client also adopted Ryder's progressive fuel program to reduce consumption and increase backhauls to offset costs.

Results: The customer yielded almost immediate benefits with their dedicated state-of-the-art trailers operated by skilled drivers. They saw a 20 percent increase in trailer utilization, a 3 percent reduction in fuel costs, a 4 percent reduction in distribution and transportation costs, and a 10 percent increase in customer satisfaction.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web: bit.ly/RyderSCBOD

Phone: 1-888-887-9337