Executive Briefings

Near Field Communication System Helps Luxury Sunglass Manufacturer with Returns Process

Luxottica Group, a global luxury sunglass and eyeglass company, reports that it has improved quality, as well as the efficiency of its receiving, quality-inspection and subsequent re-stocking of returned products, by between 30 and 50 percent, by deploying a Near Field Communication RFID system. The solution employs an NFC dangle tag attached to each frame, and software that enables workers to view data about the item, and to update its status via NFC-enabled tablets.

Near Field Communication System Helps Luxury Sunglass Manufacturer with Returns Process

Luxottica is a market leader in the design, manufacture and distribution of fashion, luxury, sport and performance eyewear. Proprietary brands include Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette.

At its distribution and after-sales center in Italy, the company not only ships new products to retailers but receives and inspects frames returned by customers as part of in-store collections-renewal programs, and then refurbishes them, if necessary. In this operation, Luxottica was targeting efficiency improvements via NFC technology use.

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Luxottica is a market leader in the design, manufacture and distribution of fashion, luxury, sport and performance eyewear. Proprietary brands include Ray-Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette.

At its distribution and after-sales center in Italy, the company not only ships new products to retailers but receives and inspects frames returned by customers as part of in-store collections-renewal programs, and then refurbishes them, if necessary. In this operation, Luxottica was targeting efficiency improvements via NFC technology use.

Read Full Article

Near Field Communication System Helps Luxury Sunglass Manufacturer with Returns Process