Executive Briefings

Network Technology Manufacturer Achieves Best-in-Class Supply Chain Execution

Challenge: A leader in networking technology, this customer guarantees repair and replacement of failed hardware within 24-hours. Warehousing and transportation are not this company's core competencies, so fulfilling that promise was a challenge.

Solution: In 2000, this company partnered with Ryder to help keep its warranty guarantees on 1.5 million parts every year. Ryder also manages all emergency orders for the client, ensuring 24-hour turnaround, and increasing the visibility of parts in transit while reducing its carbon footprint. Ryder also worked to optimize their returns supply chain. Ryder handles $450 million of this client's inventory annually.

Results: Ryder has helped this client reduce customer delivery times, reduce associated costs and differentiate itself from the competition by driving a sustainable product lifestyle. Operational results include 99.9% inventory accuracy, 99.9% configuration accuracy, 99.5% on-time "next flight out", 99.9% same-day outbound accuracy, and 99% inbound 24-hour dock-to-stock.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web:  www.ryderscs.com

Phone:  1-888-887-9337

Solution: In 2000, this company partnered with Ryder to help keep its warranty guarantees on 1.5 million parts every year. Ryder also manages all emergency orders for the client, ensuring 24-hour turnaround, and increasing the visibility of parts in transit while reducing its carbon footprint. Ryder also worked to optimize their returns supply chain. Ryder handles $450 million of this client's inventory annually.

Results: Ryder has helped this client reduce customer delivery times, reduce associated costs and differentiate itself from the competition by driving a sustainable product lifestyle. Operational results include 99.9% inventory accuracy, 99.9% configuration accuracy, 99.5% on-time "next flight out", 99.9% same-day outbound accuracy, and 99% inbound 24-hour dock-to-stock.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web:  www.ryderscs.com

Phone:  1-888-887-9337