Executive Briefings

"Order-to-Cash" Application Brings Customers, Clients, Partners Together With Stellar Results

Challenge: When you receive an order to ship product, it's essential that the product is allocated against the customer's forecast and the "system" to trigger appropriate inventory replacement signals. The client identified our ability to develop an "order-to-cash" solution capable of integrating into their existing ERP system, and advised that they had lots of data; but not always readily available and slow to get.

Solution: We listened to their needs, understood their business, and evaluated capabilities; additionally, we established their distributors' and customers' requirements. In just 3 months, we developed and tested an "order-to-cash" application, integrated the client's, partners' and customers' data, going live on-time.

Results: Results were impressive - customer service improved, eliminating much manual processing; inventories reduced significantly, meeting their objective a month early. Additionally, an important design feature was the system's scalability allowing it to grow with the client's business. We delivered more than results. We delivered reliability and customer satisfaction.

About the Solution Provider: Gray Peaks delivers on-demand visibility, process management applications and provides wireless/satellite solutions targeting freight, mobile assets and workers, increasing Global Supply Chain and Logistics efficiency, and ensuring best-in-class compliance. Gray Peaks delivers mobile tracking solutions leveraging our patented passive identification system for shipping containers addressing global visibility, regardless of network.

Web:  www.graypeaks.com

Email:  info@graypeaks.com

Phone:  (919) 623-1000

Solution: We listened to their needs, understood their business, and evaluated capabilities; additionally, we established their distributors' and customers' requirements. In just 3 months, we developed and tested an "order-to-cash" application, integrated the client's, partners' and customers' data, going live on-time.

Results: Results were impressive - customer service improved, eliminating much manual processing; inventories reduced significantly, meeting their objective a month early. Additionally, an important design feature was the system's scalability allowing it to grow with the client's business. We delivered more than results. We delivered reliability and customer satisfaction.

About the Solution Provider: Gray Peaks delivers on-demand visibility, process management applications and provides wireless/satellite solutions targeting freight, mobile assets and workers, increasing Global Supply Chain and Logistics efficiency, and ensuring best-in-class compliance. Gray Peaks delivers mobile tracking solutions leveraging our patented passive identification system for shipping containers addressing global visibility, regardless of network.

Web:  www.graypeaks.com

Email:  info@graypeaks.com

Phone:  (919) 623-1000