Executive Briefings

Repair Provider and Contract Manufacturer Work Together to Reduce Costs

Challenge: A Fortune 500 manufacturer required a reduction in turnaround time and shipping and administrative costs when claiming warranty on units manufactured overseas by a contract manufacturer.

Solution: As a repair service provider, Renova worked with the overseas contract manufacturer assimilating EDI, developing multiple billing capabilities, and being transparent with data to help identify failure trends and improve production. Renova also identified and intercepted No Fault Found Units and processed them at a fraction of the cost originally charged by the contract manufacturer.

Results: Today, four years later, the manufacturer has decreased reverse logistics costs for this particular unit by 30%. A decrease in turnaround time of 90% has led to a reduction in safety stock inventory of 36%. The contract manufacturer has requested similar programs for additional units.

About the Solution Provider: Renova Technology provides component level circuit board repair along with supporting logistic and data reporting and analysis services. They have been serving major electronics manufacturers in the information systems, telecommunications, cash handling and security equipment industries for nearly two decades. Renova's custom reverse logistics programs help manufacturer's reduce costs.

Web: www.renovatechnology.com/case-studies

Email: solutions@renovatechnology.com

Phone: 770-325-5600

Solution: As a repair service provider, Renova worked with the overseas contract manufacturer assimilating EDI, developing multiple billing capabilities, and being transparent with data to help identify failure trends and improve production. Renova also identified and intercepted No Fault Found Units and processed them at a fraction of the cost originally charged by the contract manufacturer.

Results: Today, four years later, the manufacturer has decreased reverse logistics costs for this particular unit by 30%. A decrease in turnaround time of 90% has led to a reduction in safety stock inventory of 36%. The contract manufacturer has requested similar programs for additional units.

About the Solution Provider: Renova Technology provides component level circuit board repair along with supporting logistic and data reporting and analysis services. They have been serving major electronics manufacturers in the information systems, telecommunications, cash handling and security equipment industries for nearly two decades. Renova's custom reverse logistics programs help manufacturer's reduce costs.

Web: www.renovatechnology.com/case-studies

Email: solutions@renovatechnology.com

Phone: 770-325-5600