Executive Briefings

Retailer's New Distribution Center Improves Service While Reducing Cost

Challenge: A specialty retailer, with over 1,000 stores in the U.S., was on track to double their stores and triple their eCommerce business in the NE over the next 10 years. But they need to act quickly to support that tremendous growth. Distribution costs were increasing and they struggled to meet the service levels their customers required.

Solution: Fortna helped them analyze alternatives and build a business case for change.  A highly automated and efficient multi-channel distribution center was designed and built. The project included designing the operation, procuring and implementing the material handling equipment, implementing Fortna's Warehouse Control System, and overall project management.

Results: The new operations have significantly reduced labor and capital costs.  Customer service has improved now that shipments are more accurate and merchandise is more store-ready. Cost per foot has decreased almost 20%, and the company is on track to see a 32% increase in units per hour.

About the Solution Provider: Fortna is a professional services and engineering firm that helps companies improve their distribution operations and transform their businesses. Our expertise spans supply chain strategy, distribution center operations, material handling, supply chain systems, organizational excellence and warehouse control software.

Web: www.fortna.com

Email: info@fortna.com

Phone: 800.367.8621

Solution: Fortna helped them analyze alternatives and build a business case for change.  A highly automated and efficient multi-channel distribution center was designed and built. The project included designing the operation, procuring and implementing the material handling equipment, implementing Fortna's Warehouse Control System, and overall project management.

Results: The new operations have significantly reduced labor and capital costs.  Customer service has improved now that shipments are more accurate and merchandise is more store-ready. Cost per foot has decreased almost 20%, and the company is on track to see a 32% increase in units per hour.

About the Solution Provider: Fortna is a professional services and engineering firm that helps companies improve their distribution operations and transform their businesses. Our expertise spans supply chain strategy, distribution center operations, material handling, supply chain systems, organizational excellence and warehouse control software.

Web: www.fortna.com

Email: info@fortna.com

Phone: 800.367.8621