Executive Briefings

ROI in Reverse Logistics: An ADT Case Study

ADT Security Systems needed an automated system for the receipt, management and disposition of returned parts, says Eric Blue, its director of supply chain planning. Once it implemented that, says Jeff Pepperworth, president of reverse logistics at Inmar, it was able to recoup credits on warranties. [Run Time (Min.): 7:19]

ADT Security Systems needed an automated system for the receipt, management and disposition of returned parts, says Eric Blue, its director of supply chain planning. Once it implemented that, says Jeff Pepperworth, president of reverse logistics at Inmar, it was able to recoup credits on warranties. [Run Time (Min.): 7:19]