Executive Briefings

SAP Wants Enterprises to Learn From Their Smart Devices

SAP has added machine learning to its Leonardo IoT software suite to help businesses handle data gathered from smart devices more intelligently.

It unveiled the additions to Leonardo - and a cloud of other news - at its customer conference, Sapphire Now, in Orlando last week.

Leonardo runs on SAP Cloud Platform and provides a number of services to process data from the internet of things, including streaming and predictive analytics. Now, those predictive capabilities will include machine-learning tools tuned to work with the rest of the Leonardo components.

"It's about adding intelligence to existing business processes and integrating with the core systems of record. Leonardo's capabilities can be infused into SAP applications," said Mike Flannagan, SAP's senior vice president for analytics. "We see Leonardo as something that will help customers transform processes."

Leonardo isn't the only place machine learning is turning up at SAP. It's being used for reconciling bank statements with invoices in SAP Cash Application, and for matching job applicants with open vacancies as part of SAP's Fieldglass recruitment suite. The company is also incorporating it into its customer relationship tools, SAP Service Ticketing and SAP Customer Retention, to recommend follow-up actions appropriate to individual customers.

Read Full Article

It unveiled the additions to Leonardo - and a cloud of other news - at its customer conference, Sapphire Now, in Orlando last week.

Leonardo runs on SAP Cloud Platform and provides a number of services to process data from the internet of things, including streaming and predictive analytics. Now, those predictive capabilities will include machine-learning tools tuned to work with the rest of the Leonardo components.

"It's about adding intelligence to existing business processes and integrating with the core systems of record. Leonardo's capabilities can be infused into SAP applications," said Mike Flannagan, SAP's senior vice president for analytics. "We see Leonardo as something that will help customers transform processes."

Leonardo isn't the only place machine learning is turning up at SAP. It's being used for reconciling bank statements with invoices in SAP Cash Application, and for matching job applicants with open vacancies as part of SAP's Fieldglass recruitment suite. The company is also incorporating it into its customer relationship tools, SAP Service Ticketing and SAP Customer Retention, to recommend follow-up actions appropriate to individual customers.

Read Full Article