Executive Briefings

Seamlessly Correcting a Labeling Error to Save Client Resources

Challenge: Port Jersey Logistics began providing value-added services to a long-term client, a major specialty food distributor. PJL now handles labeling, bar-coding, ink-jetting and repacking, decreasing product travel time/mileage and vendor costs. The client aimed wanted its customers to obtain their product shipments faster and at lower prices.

Solution: The upgraded relationship was tested when one of the food distributors products a jarred sauce was printed with incorrect barcodes. Mislabeled products were returned to PJL, arriving shrink-wrapped in 12-pack trays. The large amount of returned product and limited time to re-label and re-ship called for above-and-beyond client servicing and creative problem-solving.

Results: PJL utilized extra resources to open trays, place correctly barcoded labels on jars, re-shrinkwrap trays, and repack trays into cases. PJL also obtained product-specific boxes each requiring new labels and ink-jet date codes because many trays were returned without master case boxes. PJL completed this solve in a timely, cost-effective fashion.

About the Solution Provider: From storage and distribution to integrated supply chain management, Port Jersey Logistics offers state-of-the-art systems and facilities to meet supply chain & logistics requirements. PJL handles a full spectrum of products including specialty foods, health & personal care products, grocery, CPG, alcoholic beverages, electronics, ingredients and raw materials.

Web: www.portjersey.com

Email: jemelo@portjersey.com

Phone: 609-860-1010

Solution: The upgraded relationship was tested when one of the food distributors products a jarred sauce was printed with incorrect barcodes. Mislabeled products were returned to PJL, arriving shrink-wrapped in 12-pack trays. The large amount of returned product and limited time to re-label and re-ship called for above-and-beyond client servicing and creative problem-solving.

Results: PJL utilized extra resources to open trays, place correctly barcoded labels on jars, re-shrinkwrap trays, and repack trays into cases. PJL also obtained product-specific boxes each requiring new labels and ink-jet date codes because many trays were returned without master case boxes. PJL completed this solve in a timely, cost-effective fashion.

About the Solution Provider: From storage and distribution to integrated supply chain management, Port Jersey Logistics offers state-of-the-art systems and facilities to meet supply chain & logistics requirements. PJL handles a full spectrum of products including specialty foods, health & personal care products, grocery, CPG, alcoholic beverages, electronics, ingredients and raw materials.

Web: www.portjersey.com

Email: jemelo@portjersey.com

Phone: 609-860-1010