Executive Briefings

Service Operations Emerges from Back Room to Board Room, Steve Blaz appointed to Flash Global Logistics' Board of Directors

Client base and Industry to benefit from 25 years of experience and expertise in the areas of worldwide service and support, strategic partnering and business operations.

Pine Brook, NJ - December 8, 2009 - Working to further cement its leadership position, Flash Global Logistics, the global leader in single source supply chain solutions for mission critical parts and products, today announced that the company has appointed Steve Blaz, former Vice President of Global Service Operations for Juniper Networks, to its board of directors.

"Steve is a proven, intelligent executive and visionary. We look forward to benefiting from his insights and experience as a member of Flash's board," said Jim van Leenen, CEO for Flash Global Logistics.  "Steve adds a new dimension and depth of user knowledge to our organization which will increase our ability to better serve clients and impact their bottom lines." 

With Juniper, Blaz successfully drove the restructuring and turnaround of the Service Operations group, dramatically improving customer satisfaction and on-time delivery to all time highs, while establishing operational excellence and significantly reducing operational expenses by over 40%. 

"It's these types of processes and results that companies need to focus on when preparing for their own service operations and global logistics excellence," says John Miller, Senior Vice President of Global Business Development for Flash. "Logistics and supply chain processes have truly emerged as critical business imperatives that drive significant revenues for companies that have executed a willingness to pull this strategic profit lever." 

Blaz has also been recognized for accomplishments in driving improvements in customer satisfaction, operational excellence and building high performance teams within organizations. With focused perspective, creative vision and a pioneering approach, Mr. Blaz maximized value and returns for businesses in various capacities by leading, implementing strategic initiatives and delivering world class results. 

"Flash Global Logistics is clearly one of the most innovative companies in the supply chain and logistics world today," said Blaz, Strategic Business Consultant - Global Service Operations for Steve Blaz and Associates.  "I feel privileged to join this exciting and dynamic team and look forward to working closely with Jim, John and the board during the next phase of Flash's growth." 

Preceding his position with Juniper, Mr. Blaz enjoyed 13 years with Cisco Systems in executive level positions leading the company's Global Product Services and Global Onsite Services. He developed and implemented Cisco's worldwide strategy for SMARTNet Onsite Services, also originating Cisco's world class support methodology, 'VISE' - Virtual Internetworking Support Engineering. During his tenure with Cisco, Mr. Blaz oversaw the growth and expansion of Cisco's Onsite Services from $4M to in excess of $1B. 

Mr. Blaz' prioritization of strategic partnership throughout his career has inherently shaped his views and interests regarding the strategic growth potential of a business, its customers and end users. He dedicates his enthusiasm and energy as a consultant specifically toward the topics of Globalization, Operational Excellence, Business Process Re-Engineering, Ease of Doing Business and Turnaround Strategy. Within his past experience, he has identified and defined indicators of success in these areas, as well as the habits that create repeatable instances for success, and is devoted to sharing this information via consulting to result in future business team wins.  

Steve Blaz resides in the San Francisco Bay Area. He serves on the advisory boards for Aberdeen Research and Worldwide Business Research, and currently acts as a Strategic Business Consultant, Global Service Operations via Steve Blaz and Associates.

About Flash Global Logistics:   Flash provides mission critical inventory management and engineers supply chain solutions for clients worldwide.  Flash is headquartered in the U.S. and is incorporated in Germany and Brazil.  The company's global capabilities and infrastructure span approximately 700 Forward Stocking Locations, 12 multi-client distribution centers, five command centers and several regional offices. Services include rapid setup and deployment for the global movement of critical parts and products, including IOR/EOR in approximately 85 countries, evaluation of in-country requirements, paperwork documentation/streamlining, minimization of customs clearance times, VAT deferment management and bonded warranty warehouses.  Flash's blue chip client roster includes companies in high tech, healthcare, telecommunications, semiconductor, computer data storage and networking. With asset light network modeling for flexibility and maximum cost consideration for clients, Flash engineers solutions that map service applications directly to clients' requirements. For more information, please call 973.808.3360 or visit www.flashlogistics.com.

Pine Brook, NJ - December 8, 2009 - Working to further cement its leadership position, Flash Global Logistics, the global leader in single source supply chain solutions for mission critical parts and products, today announced that the company has appointed Steve Blaz, former Vice President of Global Service Operations for Juniper Networks, to its board of directors.

"Steve is a proven, intelligent executive and visionary. We look forward to benefiting from his insights and experience as a member of Flash's board," said Jim van Leenen, CEO for Flash Global Logistics.  "Steve adds a new dimension and depth of user knowledge to our organization which will increase our ability to better serve clients and impact their bottom lines." 

With Juniper, Blaz successfully drove the restructuring and turnaround of the Service Operations group, dramatically improving customer satisfaction and on-time delivery to all time highs, while establishing operational excellence and significantly reducing operational expenses by over 40%. 

"It's these types of processes and results that companies need to focus on when preparing for their own service operations and global logistics excellence," says John Miller, Senior Vice President of Global Business Development for Flash. "Logistics and supply chain processes have truly emerged as critical business imperatives that drive significant revenues for companies that have executed a willingness to pull this strategic profit lever." 

Blaz has also been recognized for accomplishments in driving improvements in customer satisfaction, operational excellence and building high performance teams within organizations. With focused perspective, creative vision and a pioneering approach, Mr. Blaz maximized value and returns for businesses in various capacities by leading, implementing strategic initiatives and delivering world class results. 

"Flash Global Logistics is clearly one of the most innovative companies in the supply chain and logistics world today," said Blaz, Strategic Business Consultant - Global Service Operations for Steve Blaz and Associates.  "I feel privileged to join this exciting and dynamic team and look forward to working closely with Jim, John and the board during the next phase of Flash's growth." 

Preceding his position with Juniper, Mr. Blaz enjoyed 13 years with Cisco Systems in executive level positions leading the company's Global Product Services and Global Onsite Services. He developed and implemented Cisco's worldwide strategy for SMARTNet Onsite Services, also originating Cisco's world class support methodology, 'VISE' - Virtual Internetworking Support Engineering. During his tenure with Cisco, Mr. Blaz oversaw the growth and expansion of Cisco's Onsite Services from $4M to in excess of $1B. 

Mr. Blaz' prioritization of strategic partnership throughout his career has inherently shaped his views and interests regarding the strategic growth potential of a business, its customers and end users. He dedicates his enthusiasm and energy as a consultant specifically toward the topics of Globalization, Operational Excellence, Business Process Re-Engineering, Ease of Doing Business and Turnaround Strategy. Within his past experience, he has identified and defined indicators of success in these areas, as well as the habits that create repeatable instances for success, and is devoted to sharing this information via consulting to result in future business team wins.  

Steve Blaz resides in the San Francisco Bay Area. He serves on the advisory boards for Aberdeen Research and Worldwide Business Research, and currently acts as a Strategic Business Consultant, Global Service Operations via Steve Blaz and Associates.

About Flash Global Logistics:   Flash provides mission critical inventory management and engineers supply chain solutions for clients worldwide.  Flash is headquartered in the U.S. and is incorporated in Germany and Brazil.  The company's global capabilities and infrastructure span approximately 700 Forward Stocking Locations, 12 multi-client distribution centers, five command centers and several regional offices. Services include rapid setup and deployment for the global movement of critical parts and products, including IOR/EOR in approximately 85 countries, evaluation of in-country requirements, paperwork documentation/streamlining, minimization of customs clearance times, VAT deferment management and bonded warranty warehouses.  Flash's blue chip client roster includes companies in high tech, healthcare, telecommunications, semiconductor, computer data storage and networking. With asset light network modeling for flexibility and maximum cost consideration for clients, Flash engineers solutions that map service applications directly to clients' requirements. For more information, please call 973.808.3360 or visit www.flashlogistics.com.