Executive Briefings

STI's Innovative Solution Saves Customer $850K

Challenge: A major computer manufacturer moves fully-loaded server racks, data storage and accessories into data centers. Even cosmetic damage to cartons is reason to refuse delivery. Therefore, the customer was paying $1 million annually in extra cargo liability coverage. They required a logistics supplier that could provide extra attention to their high-value, delicate commodities.

Solution: STI developed a plan to reduce the client's costs and claims. STI offered white glove services, pads, straps, customer scheduled appointments and automated shipment tracking. Working with the client, STI developed precise handling and loading procedures and ensured product was secured in the trailer for delivery. STI's fully-trained professional drivers delivered products inside data centers using these methods.

Results: This innovative product liability program resulted in $850,000 in customer savings. Additionally, the customer doubled the number of shipments and STI executed 100% damage free and 100% on time delivery.

About the Solution Provider: STI has been an asset-based industry leader of specialized supply chain solutions since 1965, recently becoming a wholly owned subsidiary of CRST International, Inc. STI provides customized supply chain solutions for products that require high touch support, special handling and equipment, and value added on site services.

Web: www.stidelivers.com

Phone: 800.443.0940

Solution: STI developed a plan to reduce the client's costs and claims. STI offered white glove services, pads, straps, customer scheduled appointments and automated shipment tracking. Working with the client, STI developed precise handling and loading procedures and ensured product was secured in the trailer for delivery. STI's fully-trained professional drivers delivered products inside data centers using these methods.

Results: This innovative product liability program resulted in $850,000 in customer savings. Additionally, the customer doubled the number of shipments and STI executed 100% damage free and 100% on time delivery.

About the Solution Provider: STI has been an asset-based industry leader of specialized supply chain solutions since 1965, recently becoming a wholly owned subsidiary of CRST International, Inc. STI provides customized supply chain solutions for products that require high touch support, special handling and equipment, and value added on site services.

Web: www.stidelivers.com

Phone: 800.443.0940