Executive Briefings

Study Finds 66 Percent of Warehouse Professionals Plan to Expand Technology Investments by 2018

The role of technology in warehouses has shifted from purely reducing costs and has increasingly expanded into benefits that can drive differentiation and profitable growth for business, according to a study by Motorola Solutions Inc., which provides communication solutions and services for enterprise and government customers.

Study Finds 66 Percent of Warehouse Professionals Plan to Expand Technology Investments by 2018

The Future of Warehousing Survey polled warehouse IT and operations professionals in the manufacturing, retail, wholesale and third-party logistics markets on the state of warehousing today and their vision for warehousing and distribution in the future.

Some key findings:

Shifting Perception of Warehouses Coincides with Increased Supply Chain Investments


"¢ More than one-quarter (26 percent) of respondents reported that company management views warehouses and distribution centers as an asset that can drive growth for the business.

"¢ By 2018, more than one-third of respondents (35 percent) plan to increase the number of warehouses and distribution centers they operate, representing a 71-percent increase from current expansion plans in action today.

"¢ The most commonly cited reasons for the expansion of storage and distribution networks include a mix of cost-savings and revenue-growth initiatives such as, lower transportation costs (36 percent), shorter delivery times (35 percent), new suppliers and trading partner locations (31 percent) and heightened omni-channel pressures (11 percent).

Technology Investment Plans Change as Workflow Requirements Evolve

"¢ During the next five years, approximately two-thirds (66 percent) of respondents plan to increasingly automate processes by equipping staff with new technology solutions.

"¢ As the industry moves to reduce order fulfillment costs and increase worker efficiency and productivity, the picking and replenishment solutions of the next five years will shift more toward true multimodal operation, with a 142-percent increase in the integration of voice-directed and screen-directed picking on flexible mobile devices along with a 113-percent increase for voice-, scan- and keyed-response workflows.

"¢ Warehouse professionals expect a significant shift away from pen and paper-based processes (71-percent decrease) to handheld mobile computers and tablets (100-percent increase) for cycle counting and inventory validation by 2018.

Supply Chain Optimization Initiatives Focus on External Compliance and Internal Agility

"¢ The pace of supply chain re-evaluation and optimization is quickening as nearly two-thirds (67 percent) of respondents claimed that they are either constantly or annually re-evaluating their supply chain networks.

"¢ While only 67 percent of items received at a warehouse are bar -coded today, respondents expect supplier management initiatives and trading partner compliance requirements to drive higher utilization in the coming years - reaching an estimated 84 percent by 2018.

"¢ Internal agility initiatives and the need for intuitive, adaptable and flexible solutions are increasing in importance. Organizations seek to reduce the average training time it takes a new worker to hit full productivity by 44 percent (from 48 hours to 27 hours), while at the same time preparing employees to perform more types of procedures during a single shift as a result of a planned 60 percent increase in the use of task interleaving.

Mark Wheeler, director of warehouse solutions for MSI, says, "Warehousing and distribution have not traditionally been the most celebrated functions within leading businesses across manufacturing, retail and wholesale industries. But the Future of Warehousing Survey revealed that these functions are playing a more important role as businesses in these industries face new pressures to cut costs to enhance profitability and free up capital as well as drive competitive differentiation and business growth."

Source: Motorola Solutions Inc.

The Future of Warehousing Survey polled warehouse IT and operations professionals in the manufacturing, retail, wholesale and third-party logistics markets on the state of warehousing today and their vision for warehousing and distribution in the future.

Some key findings:

Shifting Perception of Warehouses Coincides with Increased Supply Chain Investments


"¢ More than one-quarter (26 percent) of respondents reported that company management views warehouses and distribution centers as an asset that can drive growth for the business.

"¢ By 2018, more than one-third of respondents (35 percent) plan to increase the number of warehouses and distribution centers they operate, representing a 71-percent increase from current expansion plans in action today.

"¢ The most commonly cited reasons for the expansion of storage and distribution networks include a mix of cost-savings and revenue-growth initiatives such as, lower transportation costs (36 percent), shorter delivery times (35 percent), new suppliers and trading partner locations (31 percent) and heightened omni-channel pressures (11 percent).

Technology Investment Plans Change as Workflow Requirements Evolve

"¢ During the next five years, approximately two-thirds (66 percent) of respondents plan to increasingly automate processes by equipping staff with new technology solutions.

"¢ As the industry moves to reduce order fulfillment costs and increase worker efficiency and productivity, the picking and replenishment solutions of the next five years will shift more toward true multimodal operation, with a 142-percent increase in the integration of voice-directed and screen-directed picking on flexible mobile devices along with a 113-percent increase for voice-, scan- and keyed-response workflows.

"¢ Warehouse professionals expect a significant shift away from pen and paper-based processes (71-percent decrease) to handheld mobile computers and tablets (100-percent increase) for cycle counting and inventory validation by 2018.

Supply Chain Optimization Initiatives Focus on External Compliance and Internal Agility

"¢ The pace of supply chain re-evaluation and optimization is quickening as nearly two-thirds (67 percent) of respondents claimed that they are either constantly or annually re-evaluating their supply chain networks.

"¢ While only 67 percent of items received at a warehouse are bar -coded today, respondents expect supplier management initiatives and trading partner compliance requirements to drive higher utilization in the coming years - reaching an estimated 84 percent by 2018.

"¢ Internal agility initiatives and the need for intuitive, adaptable and flexible solutions are increasing in importance. Organizations seek to reduce the average training time it takes a new worker to hit full productivity by 44 percent (from 48 hours to 27 hours), while at the same time preparing employees to perform more types of procedures during a single shift as a result of a planned 60 percent increase in the use of task interleaving.

Mark Wheeler, director of warehouse solutions for MSI, says, "Warehousing and distribution have not traditionally been the most celebrated functions within leading businesses across manufacturing, retail and wholesale industries. But the Future of Warehousing Survey revealed that these functions are playing a more important role as businesses in these industries face new pressures to cut costs to enhance profitability and free up capital as well as drive competitive differentiation and business growth."

Source: Motorola Solutions Inc.

Study Finds 66 Percent of Warehouse Professionals Plan to Expand Technology Investments by 2018